Privacy Policy – House Gleam

At House Gleam, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

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1) Information We Collect

When you place an order or contact us, we may collect:

• Name
• Phone number
• Email address
• Shipping address
• Order details

We may also collect basic technical data like your device and browsing activity to improve our website.

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2) How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you regarding your order
• Provide customer support
• Improve our products and services
• Send updates or offers (only if you allow)

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3) Your Data is Safe

We DO NOT sell or share your personal information with third parties for marketing.

Your data is only used for:

• Order delivery
• Customer support
• Payment processing (if applicable)

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4) Third-Party Services

Our store is powered by Shopify. We may use trusted services like:

• Courier companies (for delivery)
• Payment gateways
• Analytics tools

These services only access necessary data to perform their tasks.

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5) WhatsApp & Communication

By placing an order, you agree that we may contact you via:

• Call
• SMS
• WhatsApp

Only for:

• Order confirmation
• Delivery updates
• Customer support

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6) Cookies

We use cookies to:

• Improve your browsing experience
• Understand customer behavior
• Show relevant products

You can disable cookies in your browser settings.

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7) Data Protection

We take reasonable steps to protect your information.
However, no online system is 100% secure.

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8) Your Rights

You can request to:

• Access your data
• Correct your data
• Delete your data

Contact us anytime for these requests.

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9) Updates to This Policy

We may update this policy when needed. Changes will be posted on this page.

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10) Contact Us

If you have any questions, contact us:

📧 Email: heyhousegleam@gmail.com
📱 WhatsApp: +92 323 1699734
📍 Address: Bolton Market, Karachi, Pakistan