Terms of Service – House Gleam

Welcome to House Gleam. By using our website or placing an order, you agree to the following terms and conditions.

Please read them carefully before using our services.

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1) General Use

By accessing our website, you confirm that:

• You are using this site legally
• You are at least 18 years old or using it under supervision
• You will not misuse our website or services

We reserve the right to refuse service to anyone at any time.

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2) Products & Information

We try our best to display products accurately.

However:

• Product colors may slightly differ due to screen settings
• Product availability may change without notice
• We may update or remove products anytime

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3) Orders & Confirmation

When you place an order:

• It is considered a request to purchase
• We may confirm or reject the order
• Orders are confirmed via call, SMS, or WhatsApp

📱 WhatsApp: +92 323 1699734

We may cancel orders if:

• Information is incomplete or incorrect
• Order seems fake or suspicious
• Product is out of stock

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4) Cash on Delivery (COD)

We primarily offer Cash on Delivery (COD) across Pakistan.

By placing a COD order, you agree that:

• You will receive and pay for the order at delivery
• Fake or refusal orders may lead to blacklisting

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5) Pricing & Payments

• All prices are listed in PKR (Rs.)
• Prices may change without notice
• Delivery charges may apply

We are not responsible for pricing errors, but we will inform you if any issue occurs.

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6) Shipping & Delivery

• Delivery time is estimated (not guaranteed)
• Delays may occur due to courier or external factors
• Once shipped, responsibility transfers to the courier

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7) Returns & Refunds

All returns and refunds are handled according to our Return & Refund Policy.

👉 Please review it here: [Add Link]

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8) User Responsibility

You agree not to:

• Provide false information
• Place fake orders
• Misuse our services
• Attempt fraud or abuse

We reserve the right to block users who violate these rules.

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9) Intellectual Property

All content on this website (images, text, logo, design) belongs to House Gleam.

You may not copy, reuse, or reproduce any content without permission.

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10) Third-Party Services

We may use third-party services such as:

• Shopify (store platform)
• Courier companies
• Payment providers

We are not responsible for their independent actions or delays.

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11) Limitation of Liability

House Gleam is not responsible for:

• Indirect or unexpected losses
• Delivery delays beyond our control
• Minor product variations

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12) Changes to Terms

We may update these Terms at any time.

Updated terms will be posted on this page.

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13) Contact Information

If you have any questions, contact us:

📧 Email: heyhousegleam@gmail.com
📱 WhatsApp: +92 323 1699734
📍 Address: Bolton Market, Karachi, Pakistan