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Shipping Information
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Description
Make your baking and roti preparation cleaner and more precise with this non-stick silicone mat. Designed for easy dough handling, it keeps your workspace neat while improving consistency.
Key Benefits:
- Prevents dough from sticking to surfaces
- Helps maintain accurate size and thickness
- Keeps kitchen clean during prep
- Reusable and long-lasting
Features:
- High-quality heat-resistant silicone
- Non-stick surface for easy rolling and kneading
- Printed measurement markings for precision
- Flexible and easy to store
- Durable and reusable design
- Available in random colors
Perfect For:
- Roti and chapati making
- Pizza and pastry preparation
- Baking and dough kneading
How to Use:
Place on a flat surface, roll or knead dough directly on the mat, then clean after use
Care Instructions:
Wash with water or wipe clean after use and store dry
Shipping Information
House Gleam offers reliable shipping across Pakistan to ensure a smooth shopping experience. All orders are processed within 24–48 hours after confirmation and typically delivered within 4–7 working days, depending on your location.
We offer FREE delivery on all orders above Rs. 1,500. For orders below this amount, a flat shipping fee of Rs. 199 applies across Pakistan.
To maintain order accuracy, all Cash on Delivery (COD) orders are confirmed via call or WhatsApp before dispatch. Orders that are not confirmed may be cancelled automatically.
Delivery timelines are estimates and may vary due to factors such as courier operations, weather conditions, or public holidays.
We currently deliver all over Pakistan. Customers are advised to ensure that their contact number and shipping address are correct at the time of order placement. In case of failed delivery attempts or non-response, the order may be cancelled, and repeated cases may result in order restrictions.
All products are carefully packed to ensure safe delivery and maintain product quality during transit.
For any shipping-related queries, contact us via:
📱 WhatsApp: +92 323 1699734
📧 Email: heyhousegleam@gmail.com
Return Policy
Return, Exchange & Replacement Policy
At House Gleam, we want you to shop with confidence. If there is any issue with your order, we offer a 7-day return, exchange, or replacement policy from the date of delivery.
Eligibility
Returns or exchanges are accepted only if:
Product is unused and undamaged
Original packaging, tags, and accessories are included
Item is in original condition
Damaged or Wrong Items
If you receive a damaged or wrong product, please contact us within 24 hours of delivery with order details and clear pictures.
Replacement / Exchange
Once your request is verified, we will arrange a:
Replacement
Exchange
Or Refund (if applicable)
Important Note
Requests may be rejected if the product is used, damaged by customer, or reported after the allowed time period.
Contact Us
📧 heyhousegleam@gmail.com
📱 WhatsApp: +92 323 1699734
